From the Knoxville Chamber: Mobile Technology Helps Small Businesses Compete

November 11, 2021

KNOXVILLE, Tennessee. The effective use of mobile technology can have a positive impact on small businesses by increasing productivity and competitiveness. Mobile technology can help small businesses take care of administration, communications and processes through automation. It also provides access to a wide range of online resources, enabling businesses to compete globally through marketing, promotion and advertising.

“At UScellular, our small business experts receive questions every day about small business technology, devices and mobile solutions,” said Nathan Waddell, sales manager for UScellular in eastern Tennessee. “Small businesses are the backbone of our local economies. They create new jobs, lead the way in technology and innovation, and often reflect the diversity of our communities. , state, national and even global. “

UScellular offers the following tips to help small businesses increase their productivity and competitiveness.

5G can do more in less time. 5G can deliver a more robust and efficient mobile experience. Small businesses will be able to connect more devices, benefit from faster and more reliable connections, enhance security, and improve mobility in today’s rapidly changing remote workplace.

Faster networks will mean that Software as a Service (SaaS) products will also be more efficient. These cloud-based programs and applications include everything from email to office tools (such as Microsoft Office 365) and customer retention management to human resources tools, inventory control, and file sharing.

Mobile device management protects company information and assets. Mobile device management (MDM) helps protect data, financial information, and private information of customers and employees. These include threats such as loss of devices, exposure to third-party applications, or malware. An effective mobile device management system, like IBM’s Security MaaS360, will provide small businesses with peace of mind when employees are on the organization’s network.

Connect on the go. Small businesses looking to connect to the Internet on the go should consider a mobile access point or router. Hotspots are portable devices that provide mobile network connectivity on the go, allowing users to connect multiple devices, such as laptops and tablets, to the internet through a shared connection. A mobile router is a better option for small businesses that will regularly need a secure connection. Mobile routers also offer a wired connection for added security on the go.

Fleet management saves time and money. Fleet management software enables businesses to track their vehicles, perform mechanical diagnostics, monitor driver safety, optimize routes, and secure their fleets. From increasing energy efficiency to reducing accidents to more efficient customer deliveries, a fleet management system can help a small business thrive.

Going paperless saves money and land. Creating a paperless desktop is easy with apps like doForms. Forms provide businesses with customizable forms with input fields, reduced paperwork, and real-time integration with the desktop. Digital forms work on a smartphone or tablet and allow users in the field to collect data such as notes, photos and signatures.

About UScellular

UScellular is the fourth largest full-service wireless operator in the United States, offering nationwide network coverage and cutting-edge innovations designed to enhance the customer experience. The Chicago-based operator is building a stronger network with the latest 5G technology and offering a wide range of communication services that improve the lives of consumers, increase the competitiveness of local businesses and improve the efficiency of government operations. To learn more about UScellular, visit one of its retail stores or For the latest news, promotions and videos, connect with UScellular at, and

This press release was produced by the Knoxville House. The opinions expressed are those of the author.

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