High Mobile Internet Penetration Boosts Use of E-Government Services in Oman

Eighty-four percent of household members own a cell phone and 93 percent of those surveyed use the Internet in the Sultanate, a survey found.

The information is part of a survey conducted by the National Center for Statistics and Information “Measuring access and use of information and communication technologies among households and individuals”.

Data showed an increase in laptop use in the Sultanate of Oman from 34% in 2020 to 38% in 2021, and tablet usage also increased from 17% to 20% over the course of the same period. period.

The results also indicated that sending messages via email, WhatsApp or SMS was the most common arithmetic skill which accounted for 97%, followed by the use of copy and paste tools with 87% and the use of basic arithmetic formulas on the data page reached. 65 percent.

He also indicated that 94 percent of household members own a mobile phone and 93 percent of those surveyed use the Internet.

The percentage of using the Internet to interact with online government services has increased from 34% in 2020 to 55% in 2021.

The use of online banking services also increased from 38% in 2020 to 53% in 2021, while the percentage of internet use for educational purposes increased from 28% in 2020 to 39% in 2021.

The results show that clothing, footwear, sportswear or accessories are the types of goods or services purchased online, accounting for 66%, while food items purchased online accounted for 56.8%.

The percentage of preference for in-store purchases was 71.8 percent, while the percentage of disinterest in shopping online was 50.4 percent of the sample surveyed.

The data also shows that 94 percent of families have Internet access, and the percentage of tablets in households has increased from 37 percent in 2020 to 51 percent in 2021, and smart TVs have also increased from 47 percent to 59 percent. during the same period.

Comments are closed.