Mobile technology keeps workers connected wherever they are

With many businesses opting to operate remotely in the wake of the pandemic, combining intermittent office hours with working on the go as well as from home is quickly becoming the new norm.

Lucy & Sam, a small family-run children’s fashion label from South London, is one such company. Their specialty prints, made from sustainably sourced soft organic cotton, are a breath of fresh air in an otherwise watered down mass production industry.

Working closely with selected factories and factories in India and Europe, Lucy & Sam ensure full control of the production process. Their approach considers the well-being of the planet – as well as the ethical working conditions in which their garments are made. However, to run such a scalable business, the team is constantly on the move – often working across cities and continents.

With such business fluidity, there is a need for a reliable and responsive mobile technology system, which allows employees to switch seamlessly between home or office environments, trains and planes, safely and without stress. That’s why Lucy and Sam invested in Samsung’s Galaxy Enterprise Edition devices. A business-focused line of smartphones and tablets that empowers everyone, from owner to employee, to work on the go, using mobile technology in innovative and flexible ways.

Behind the scenes support

For the business side, Enterprise Edition offers everything from superior technical support, an extended product lifecycle (devices are available for purchase for at least two to three years after launch), and built-in security features from high specification. The package is available with Samsung’s latest and most popular mobile and tablet devices, including the Galaxy S21 Ultra 5G, Galaxy S21 5G, Galaxy A52 5G, Galaxy XCover 5, and Galaxy Tab Active3.

It even offers the handy Quickstart Go feature, where Samsung experts take care of the registration and setup process, so devices can come pre-configured for users who can simply open up and start working right away. out of the box.

A social enterprise

Rather than investing in expensive prime-time television sales tactics, Lucy and Sam focus on real-world experts — the parents — to secure their one-of-a-kind garments. For them, a major source of publicity is social media marketing, so the team is constantly capturing images and video, with social influencers regularly testing new product lines. Samsung’s Galaxy Enterprise Edition line allows them to seamlessly create, edit and publish this content from anywhere.

That means they need to have technology they can rely on. Fortunately, Samsung Enterprise Edition devices offer all businesses three years of enhanced support from a dedicated UK-based Business Service Center. If an influencer’s device needs replacing, for example, trained experts can take care of it in their work environment, whether at home or on the go.

(The Independent)

A contactless Doorstep Repair service ensures rapid technical assistance, with technicians carrying out repairs from their van. If the device cannot be repaired immediately, a replacement device will be delivered the next business day*.

Work in multiple cities or time zones

While some employees adapt quickly to mobile working, others might find the change more difficult. Fortunately, Samsung devices come with built-in Microsoft apps, which means instant access to email, files, calendars, contacts and shared documents. Users will become familiar with their software, whether working with Microsoft Office 365 or connecting to Google Hangouts**.

Additionally, they can connect their mobile device to a wireless TV/monitor via Samsung DeX to replicate a desktop environment from their phone. With Knox Suit, new devices can be deployed remotely in minutes, with all required apps, settings and company branding in place, while pre-scheduled automated updates can be set up after hours. desktop to minimize productivity downtime.

Maximum security guarantee

With 75% of mobile security breaches attributable to application misconfiguration, the need for industry-leading security systems is critical. With Enterprise Edition, companies like Lucy & Sam can easily protect their technology against security threats, with up to five years of Android and Samsung security software updates on select devices***.

(The Independent)

With Samsung’s Knox military-grade security built into every device, the Lucy & Sam team can be confident that all customer data is protected from the moment it’s turned on. While protected against malware and malicious threats, the data is also isolated and encrypted within the device, providing peace of mind in the event a device is lost or stolen. With remotely controlled updates and download restrictions in place, their influencers will never have to worry about their devices running while they work.

By investing in Samsung’s Galaxy Enterprise Edition devices, small businesses like Lucy & Sam never have to worry about losing connection. Whether traveling between factories in India or working with product testers in the UK, the team are able to communicate efficiently and quickly, ensuring that productivity never drops.

AT find out more, tune in to watch The Independent journalist and author Harriet Hall talk to Lucy and Sam about using Samsung Enterprise Edition.

Samsung offers business solutions with an ecosystem focused on security, support, solutions and products, with the sole purpose of helping your business go further.

See how the Samsung Enterprise Edition can help your business

* Home exchange with Samsung gold stocks

**Third party license required

***5 years from first global launch for S20 and S21 series, Note20 series, XCover 5, Tab Active 3. 4 years for all other devices.

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