The Ministry of Planning receives the first cars from the mobile technology center for 8 governorates

The Egyptian Ministry of Planning and Economic Development has received the first batch of mobile technology service vehicles which will be distributed to eight governorates across Egypt.

The handover was assisted on Tuesday by the Minister of Planning and Economic Development Hala El-Said and the Minister of Local Development Mahmoud Shaarawy.

The 12 fully equipped mobile technology service vehicles will serve as mobile technology centers for the Ministry of Local Development in the governorates of: Cairo; Giza; Qaliubiya; Minya; Alexandria; Luxor; Kafr El Sheikh; and Aswan.

This follows the cooperation protocol signed between the two ministries at the end of March concerning the management and operation of the mobile technology centers that provide services to the governorates.

The handover ceremony, which took place at Al-Azhar Park in Cairo, was also attended by: the Governor General of Qaliubiya, Abdel Hamid Al Hajjan; Major General Khaled Abdel Aal, Governor of Cairo; Major General Ahmed Rashid, Governor of Giza; and representatives of the Ministries of Local Development, Planning and Economic Development.

During the ceremony, El-Said affirmed the concern of the ministry to develop the performance of government services and to simplify the procedures to obtain them. This would ensure the transparency and integrity of the government apparatus and provide better and faster services to the Egyptian citizen.

The development also aims to achieve the objectives of the sustainable development strategy “Egypt Vision 2030”.

The minister said that the government services development project started with the aim of providing services to citizens and investors nationwide in a civilized, swift, accurate and integrated manner.

This would be done by several means, represented by the development of technological poles of services to citizens in neighborhoods and cities with 265 technological poles. These would operate in a unified central system, automated and linked to different departments.

This requires the establishment of the “one-stop-shop” system, which aims to separate the service provider from his applicant. It also aims to automate and simplify the procedures for obtaining these services in order to reduce the time required to obtain them.

This system helps extract periodic reports that provide decision makers with accurate data and information to track the progress of work in these departments and the performance of employees.

El-Said added that one aspect of the project is also to provide services through the government services portal for localities through the following internet link (LGS.GOV.EG). This will allow them to learn about services and obtain information without having to go to the district headquarters.

In addition, and for the first time, services are provided for the renewal of occupancy licenses and advertisements, as well as stores, without the applicant having to go to government agencies.

In fact, the neighborhood employee comes to the applicant’s premises and performs the service instantly via the tablet, via the “mobile neighborhood” service.

In addition, the SMS service was activated on the services offered in the districts of Cairo. It is planned to improve the quality of the services provided and to add new functionalities in the coming period, such as the electronic payment service for fees due for services via the Internet.

This is in addition to liaising with some external parties, such as civil defense, at first, then the remaining authorities will be completed successively after the completion of the first stage.

El-Said pointed out that the novel coronavirus (COVID-19) pandemic was an incentive to try to innovate more ways of delivering services to citizens in non-traditional ways. The Mobile Technology Services Cars project was set up to enable congestion reduction in fixed service delivery centers.

The project aims to provide government services to citizens via mobile cars to make it easier for them, to relieve overcrowded centers and to provide access to services in remote areas.

El-Said said that the idea of ​​the “Mobile Technology Service Centers” project was presented as a new initiative by the Ministry of Planning and Economic Development at the International Telecommunications and Information Technology Exhibition of Cairo (Cairo TIC) in November 2020.

During this period, the idea for the project was endorsed by President Abdel Fattah Al-Sisi as an effective way to help provide government services in a quick and easy manner.

It would also reduce the burden on citizens as the project is a catalyst for the implementation of the project on the ground in a short time. The Ministry of Planning and Economic Development last month signed a cooperation protocol with the Ministry of Local Development, under the patronage of Prime Minister Mustafa Madbouly, to implement the project as an innovative solution to make life easier for citizens.

El-Said noted that mobile technology service centers run more than 140 local services and print their results without citizens needing to travel to the neighborhood or city technology hub.

This is done through a mobile vehicle equipped with the latest information system devices connected to the citizen service system in the localities.

The services provided include all reimbursement services for rent payment, installments, renewal of all store licenses, occupancies and advertising. It also provides these mobile centers with a means of control connected to the main center to monitor the work and ensure transparency.

El-Said added that the first phase of the project will be launched with the deployment of 12 cars equipped with mobile technology service cars in the governorates of Cairo, Alexandria, Qaliubiya, Giza, Kafr El-Sheikh, Minya, Luxor and Aswan. The remaining cars will be rolled out, respectively, in the coming months.

The upcoming project, highlighting that the implementation of this project required a great effort characterized by precision, organization and speed of implementation to relieve citizens during the COVID-19 pandemic.

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