The role of digital mobile technology in managing elderly health among health workers in Indonesia: analysis of knowledge, attitudes and practices

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Number health. 2022 May 23;8:20552076221102771. doi: 10.1177/20552076221102771. eCollection 2022 Jan-Dec

ABSTRACT

BACKGROUND: Technology, including information and communication technology (ICT), plays an important role in the quality of health services. However, its application in health services for the elderly is still lacking. The objective of this study was to determine the knowledge, attitudes, and practices of using cell phones and mobile apps for elderly health care among Indonesian health workers.

METHODS: This was a cross-sectional study conducted among healthcare workers in Jakarta, Indonesia. Potential subjects were contacted via an instant messaging application and/or via conventional short message service or phone calls from August to November 2020.

RESULTS: There were 134 subjects. All subjects had used various health apps to help them in their daily work, including telemedicine (64.2%), guidelines (60.4%) and medical calculators (46.3%). However, 96.3% of subjects were unaware of the existence of a health app for geriatric assessment. Additionally, 98.5% of subjects thought it was important to use ICT to manage geriatric patients, and 94.8% felt that a comprehensive geriatric assessment (CGA) in digital form would help them better manage geriatric patients. geriatric patients. Nevertheless, 35.10% of the subjects had never applied CGA to their geriatric patients.

CONCLUSIONS: The current healthcare system has begun to enter a period of using ICTs in the delivery of healthcare services for geriatric patients. Nevertheless, only a few health workers in Indonesia knew about or used the geriatric mobile app. Improving the dissemination of geriatric health care and e-health literacy between them is essential to improve the quality of health care for the elderly.

PMID:35646377 | PMC: PMC9131384 | DOI: 10.1177/20552076221102771

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