United Arab Emirates launched new mobile service that displays the identity of private companies
The Telecommunications and Digital Government Regulatory Authority (TDRA) has launched a new feature on mobile phones that will identify the caller’s name – whether it is a landline or mobile number – from businesses private. TDRA took to social media and produced a video saying, “Now #Kashif is open to everyone! “The service will be phased in over the next term,” the post added. Even if the number is not saved on the phone, the Kashif initiative will recognize the incoming caller ID.
Saif Bin Ghelaita, Director of Technology Development Affairs, TDRA, said the initiative is based on guidance from wise management, aimed at building customer confidence in the services of the telecommunications industry. “We launched this feature that allows customers to identify the names of callers, which allows them to decide whether they want to answer the call. Plus, it kind of reassures them when they get the call and talk to the caller, ”he said. TDRA initiated the implementation of this functionality with the banking sector, to be applied to the rest of sectors such as healthcare, hospitality, education and other sectors at a later stage.
The new feature will reduce the number of anonymous calls received by residents and provide caller contact information before answering the incoming call. TDRA said it has issued legislation for the feature aimed at boosting customer confidence in calls received from private sector companies, also reducing the inconvenience caused by anonymous calls.
This functionality will be applied to all private sector companies during 2022, and it will include landline and mobile numbers registered under private sector companies. TDRA pointed out that this feature is considered the first line of caller ID, nonetheless, customers should adhere to the guidelines of the relevant authorities regarding the non-disclosure of their personal information such as bank account number, codes PIN, passwords and more.
Summary of the news:
- United Arab Emirates launched new mobile service that displays the identity of private companies
- Check out all the news and articles about the latest security updates.