You should memorize these ways to reset your mobile service

You might be scrolling through Twitter or TikTok and your iPhone suddenly stops receiving new data. Network disconnection happens sometimes, so you need to memorize some fixes in advance to reconnect faster.

Let’s get this sorted out first: you may have accidentally put your phone on airplane mode or turned off cellular data. Swipe down from the top right corner of your screen to find Control Center and make sure the Plane fashion is disabled, and cellular data mode is authorized. If you want to restart your phone, press and hold the side button and the volume down button until you see the power screen, then slide to “Slide to Power Off”. Wait 10-15 seconds and hold the side button again to reboot.

How to force restart your iPhone

You can “hard reboot” or “hard reset” your phone, if needed. It’s a slightly longer reboot process that varies between iPhones, so take a look at our instructions here. If you have a modern iPhone (those with Face ID), press and release the Turn up the sound button, then quickly press and release the Lower the volume button, and hold the Side until the screen turns off and you see the Apple logo.

How to reset your network settings

You can also try resetting your network settings directly. This subset of the reset function only resets network settings and nothing else.

Go to Settings > General > Transfer or Reset iPhone > Reset > Reset network settings. Enter the password and confirm, and your iPhone will reset the network connection to its factory settings.

Take out and put in your SIM card

One thing that can sometimes help is removing your SIM card from your iPhone for a while, to give the card a chance to reset. Use the SIM tool that came with your phone and push it into the small hole on the side of your device. Take out the SIM card tray, wait a moment, then put it back.

If all else fails, contact your carrier or go to the Apple Store

If you’ve done everything on your end and you’re still having network connectivity issues, contact your carrier’s customer support to see if there’s an issue on their end and consider getting another SIM card. If your iPhone has physical damage or a hardware antenna problem, you’ll need to speak to someone at the Apple Store.

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